Accessibility Statement
Our Commitment to Accessibility
Recovie, operated by OMNISPHERE LLC, is committed to ensuring that our website (recovie.com) is accessible to people with disabilities. We believe that every individual deserves equal access to information about our products and services, regardless of ability. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
Accessibility is an ongoing effort, and we are continuously working to improve the user experience for all visitors to our site.
Conformance Status
We aim to conform to WCAG 2.1 Level AA standards. Our current conformance status is partially conformant, meaning that some portions of our website may not yet fully comply with all accessibility standards. We are actively identifying and addressing areas that need improvement.
As our website operates on the Shopify platform and incorporates third-party tools and services, certain elements may fall outside our direct control. We work with our platform and service providers to advocate for and implement accessibility best practices wherever possible.
Measures We Take
Recovie takes the following measures to ensure accessibility on our website:
• Providing text alternatives (alt text) for meaningful images so that screen readers can convey visual information to users who are blind or visually impaired.
• Ensuring sufficient color contrast ratios between text and background elements to meet WCAG 2.1 Level AA requirements.
• Supporting keyboard navigation throughout the site so that users who cannot operate a mouse can browse, select products, and complete purchases.
• Using semantic HTML elements and proper heading structures to allow assistive technologies to accurately interpret and navigate page content.
• Providing descriptive labels for all form fields, including checkout and contact forms, so that screen reader users understand what information is required.
• Ensuring that interactive elements such as buttons, links, and menus are clearly identifiable and operable using assistive technologies.
• Testing our website with screen readers and automated accessibility evaluation tools on a regular basis.
• Training our team members on accessibility best practices and inclusive design principles.
Feedback and Contact Information
We welcome your feedback on the accessibility of the Recovie website. If you encounter any accessibility barriers, have difficulty using any part of our site, or would like to request information in an alternative format, please contact us:
• Email: support@recovie.com
• Phone: +1-800-796-7258
• Mailing Address: OMNISPHERE LLC, 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States
We aim to respond to accessibility feedback within two (2) business days and to resolve reported issues as promptly as possible. If you are not satisfied with our response, you may escalate your concern through the applicable regulatory or legal channels.
Third-Party Content
Our website may include content and functionality provided by third-party services, such as payment processors, customer review widgets, live chat tools, and analytics providers. While we strive to select vendors who share our commitment to accessibility, we cannot guarantee that all third-party content fully meets WCAG 2.1 Level AA standards.
If you experience difficulty with any third-party feature on our site, please contact us directly and we will do our best to assist you or provide an accessible alternative to complete your intended action.
Continuous Improvement
Recovie is committed to the ongoing improvement of our website’s accessibility. We conduct periodic reviews and audits of our site to identify and remediate accessibility issues. As web technologies and accessibility standards evolve, we will continue to update our practices to provide the best possible experience for all users.
This statement was prepared based on a self-assessment carried out by OMNISPHERE LLC.
Last Updated: April 2026